{"data":{"id":"177217","type":"status_page","attributes":{"company_name":"HID FARGO Connect","company_url":"https://www.hidglobal.com/solutions/cloud-based-id-card-printing","contact_url":"https://support.hidglobal.com/","logo_url":"https://d1lppblt9t2x15.cloudfront.net/logos/38074e7deceeab30f24c9e66bfd6cc20.png","timezone":"Central Time (US \u0026 Canada)","subdomain":"fargoconnect-prod","custom_domain":"status.fargoconnect.hidglobal.com","announcement":"September 3 2025:\n\nTo our valued customers and partners,\n\nWe know how critical reliable service is to your business, and we want to address a recent incident involving our HFC platform.\n\nOn August 27, the HFC solution experienced a brief outage, and we sincerely apologize for any disruption this may have caused to your operations.\n\nWe’re pleased to confirm that service was fully restored the same day. Our team promptly identified the root cause and implemented a resolution. We will continue to monitor the platform closely to ensure ongoing stability.\n\nWe deeply appreciate your trust in us. As part of our commitment to transparency and reliability, we’ve enhanced our status page with expanded monitoring and additional system checkpoints.\n\nTo stay informed of future maintenance or service updates, please subscribe using the \"Get Updates\" button above. If you have any questions or require assistance, you can also submit a support ticket by clicking the \"Submit a Support Ticket\" link above (choose FARGO Connect in the product list).\n\nThank you for your patience, understanding, and continued partnership.\n\n— \nAndrew Morris\nHID SI Customer Success 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